Return and Refund policy

Thank you for shopping with us. Please read our policy carefully.

Return Eligibility:

Returns are only accepted for damaged goods. If the item you received is damaged, please contact us immediately.

Refund Process:

To be eligible for a refund, you must contact our admin within 2 days of receiving the product.Damaged goods must be supported with clear pictures to verify the damage. Once the damage is approved, a replacement will be offered. If a replacement is unavailable, a refund will be issued to your card within 7 working days.

Return Instructions:

If you wish to return a damaged item, please email our customer support thesprouters21@gmail.com with your order details and pictures of the damage. We will guide you through the next steps once we receive the necessary information.

Non-Damaged Goods :

We do not accept returns for non-damaged goods or change of mind unless otherwise specified by special terms or promotions.

Thank you for your understanding and for choosing to shop with us.